Managed IT & 24/7 Monitoring
Stop reacting to IT problems. We proactively monitor, update, back up and support your entire technology stack on one simple monthly plan.
Everything an IT department does — without hiring one
The same six jobs an in-house team would own, handled by people who already know your setup.
From first audit to monthly reporting
Four steps, and you always know which one you're in.
One flat monthly plan, sized to your business
No hourly billing, no per-incident surprises. We look at your devices, locations and users, then quote one monthly number that covers the whole list above.
Get your plan quoteOne partner, one roof
Questions we get a lot
Help desk, 24/7 monitoring, patching, backups and on-site visits when something needs hands — all on one flat monthly plan. If it plugs into your network, it's covered.
Managed IT plans
Your IT department, per user per month. Three plans, month to month — we scope yours in a free assessment.
Essential
5-user minimumThe business that calls someone different every time something breaks and pays by the hour. Five to twenty people. It replaces the chaos, not a whole department.
Protected
5-user minimumThe business that carries cyber insurance, handles client data, or was handed a security questionnaire it couldn't answer. This is the plan we recommend to most.
Cyber-insurance renewals now require proof these controls were active, and claims get denied when the application answers turn out to have been good intentions. This plan produces that evidence.
Clinic
10-user minimumMedical and dental practices, law firms and accounting firms — anyone answerable to a regulator or to a client's auditor. Here the deliverable isn't only that everything works: it's being able to prove it.
We are HIPAA-aware and implement the technical safeguards it calls for. No HIPAA certification exists and nobody can sell you one: compliance belongs to your practice. What you contract here are the controls and the evidence.
Compare the Managed IT plans
| Feature | Essential | Protected | Clinic |
|---|---|---|---|
| Bilingual help desk, unlimited | Yes | Yes | Yes |
| 24/7 monitoring of every device | Yes | Yes | Yes |
| Updates and patching | Yes | Yes | Yes |
| Microsoft 365 administration | Yes | Yes | Yes |
| Cloud backup with tested restores | Yes | Yes | Yes |
| On-site visits when needed | Yes | Yes | Yes |
| Managed EDR, 24/7 monitoring and escalation | — | Yes | Yes |
| Identity protection for Microsoft 365 accounts | — | Yes | Yes |
| Immutable backups, restores tested quarterly | — | Yes | Yes |
| Documented patching service agreement | — | Yes | Yes |
| Security awareness training | — | Yes | Yes |
| Evidence for cyber insurance | — | Yes | Yes |
| After-hours emergency response | — | Yes | Yes |
| Signed BAA and HIPAA technical safeguards | — | — | Yes |
| Managed disk encryption with key escrow | — | — | Yes |
| Audit logs and access reports | — | — | Yes |
| Documented annual risk analysis | — | — | Yes |
| Priority response | — | — | Yes |
| Business review | — | Quarterly | Monthly |
| Small project included per quarter | — | — | Up to 8 hours |
No long-term contracts. Every plan is month to month.
Onboarding is scoped with you — documenting your environment, deploying the tools, cleaning up what needs it, and setting your security baseline. We define it together in your free assessment.
Microsoft 365 licenses can be included in your plan or arranged the way that works best for you — we go over it in your assessment.
Structured cabling, cameras, access control, websites, custom software and mobile apps are quoted per project. The quote is the price, with no surprise charges at the end.
Everything we document belongs to you. If you ever leave, we hand it all over: documentation, accounts and access.
Always free: initial assessment of your technology and operation, review of your current phone bill, security baseline review.
IT that just works
Get a free IT health check and a plan quote.